A response to sales rejection letter is a letter that is sent after the company has received a letter of sales rejection. Sales rejection letter can be about anything, refusing to take the club membership, refusing to buy goods etc. Human beings as customers always wish to benefit from their purchases and investments. Hence, if a particular offer fails to satisfy their buyer’s soul, they are quite unlikely to go for it.
Writing a response to such a letter is an crucial task. The main purpose of such a response letter is to show the customer what they might be missing out on by rejecting the services. The writer of such a letter needs to be deft at allaying the customer’s various fears and gradually coaxing them into weighing the advantages over disadvantages of making the purchase.
Tips for Writing Response To A Sales Rejection Letter
- The letter must necessarily be a formal one.
- The letter should be coaxing enough to win the potential customers over but should not infringe on their decision-making space.
- The language of the letter should be encouraging and the tone persuasive. On no account should the customer be disparaged for his choice.
- Relevant information must be provided with the letter to provide the best services.
- Proper respect and gratitude must be shown in the letter.
Response Letter Sales Rejection Template
Use our free Response Letter Sales Rejection to help you get started. Simply download the .doc or pdf file and customize it. If you need additional help or more examples check out some of the sample letters below.
From,
_______________
_______________
_______________
Date: ______________ (date of writing the letter)
To,
_______________
_______________
_______________
Subject: Response to a sales rejection letter
Respected sir,
I am writing in response to your letter regarding your decision of not sigining up for our annual membership at ___(name of the organization). We, at___(name of the organization), respect our customers’ free will and their right to exercise it. Therefore, we happily accept your decision. Although, I would like to point out that by refusing the membership you will also be giving up free access to ____(name a few services). It might also interest you to note that ___(mention some offers).
Nevertheless, we leave this decision to you and hope that you will reconsider our offers and make an informed and wise choice. For any further details regarding any of our services feel free to contact me at____(email id).
Thanking you,
Yours sincerely,
Name and signature
Sample Letter
From,
Canvas Goods
Cambridge, USA
Date: February 12, 2001
To,
John Mueller,
Anna-Str, 4
Cambridge, USA
Subject: Response to a sales rejection letter
Dear Sir,
I am writing in response to your letter about terminating our cable services. From your letter, we understand that you have some complaints about the contents of certain shows aired on the cable TV. I would like to inform you that I am sympathetic to your issue and concur with your concern about TV being fit for kids to watch.
However, we being mere cable providers have no authority to censor or edit any visual or audible content broadcast and can take no actions regarding your problem. Nevertheless, we have forwarded your complaint to the senior manager and await their response to let you know the possible route to take in this matter. In the meantime, I would like to request you to revisit your decision of terminating our contract as your service providers keeping in mind the above-stated arguments.
Thanking you,
Yours sincerely,
Friederich Hoffmann, (Head of Purchase)
Canvas Goods
Email Format
This is an Email Format to be followed for Response Letter to Sales Rejection Letter.
To: name@email.com
From: name@email.com
Subject: Response to sales rejection letter
Dear Sir,
I am writing in response to your letter about terminating our cable services. From your letter, we understand that you have some complaints about the contents of certain shows aired on the cable TV. I would like to inform you that I am sympathetic to your issue and concur with your concern about TV being fit for kids to watch.
However, we being mere cable providers have no authority to censor or edit any visual or audible content broadcast and can take no actions regarding your problem. Nevertheless, we have forwarded your complaint to the senior manager and await their response to let you know the possible route to take in this matter. In the meantime, I would like to request you to revisit your decision of terminating our contract as your service providers keeping in mind the above-stated arguments.
Thanking you,
Yours sincerely,
Name of the sender
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