You are well aware that an apology letter is written when a mistake is committed. An Apology Letter for Wait in Service Delivery is written when a company delays the work of another company/client or creates a problem or inconvenience to another company/customer. It is more of a professional apology letter and, hence, the letter should be precise. The company issues an apology letter when it has created a problem. Therefore, they have to issue it to maintain the relations with the company/client to whom it has caused the loss.
Such type of a letter is in response to the complaint letter written by the client to the company. In an Apology Letter for Wait in Service Delivery, the company apologizes for the inconvenience caused and promises that the same shall not happen again in future. Asking for an apology in any other way does not seem so professional. Hence, writing a letter is considered to be the best way of apologizing.
Apology Letter for Wait in Service Delivery Writing Tips
- Keep the language of the letter formal.
- Address the company while writing the letter.
- As it is professional, avoid making spelling mistakes and grammar errors.
- Justify the reason for your mistake.
- Ask for the apology formally.
- End the letter by promising that the same mistakes would not be made in the future.
Apology Letter for Wait in Service Delivery Template
Use our free Apology Letter for Wait in Service Delivery to help you get started. If you need additional help or more examples check out some of the sample letters below.
From,
__________
__________
__________
__________
Date: ______ (Date on Which the Letter is Written)
To,
__________
__________
__________
__________
Subject: Apology Letter for Wait in Service Delivery
Dear ____________ (Sir or Madam),
This is with reference to your Purchase Order numbered ____________ (Number of Purchase Order), we sincerely apologize to you that we were unable to provide the delivery of this order of goods on the mentioned time and date, ___________ (Time and Date of Order). Your company had placed an order for 5,000 pieces of metal trays. We were expecting the shipment of these goods on _____________ (Date on Which Shipment was Expected), but due to the bad weather conditions, the shipment was delayed to _____________ (Date of Actual Delivery of Shipment).
We are extremely sorry for the delay. However, we promise you that from now on we will surely deliver the ordered goods on or before the committed date. Kindly cooperate with us and accept our apology.
Thanking you.
Yours truly,
_____________ (Name and Signature)
Sample Letter
From,
Pharma Support Pvt. Ltd.,
198 High Holborn,
London,
WC1V 7BD.
July 15, 2016
To,
Senior Manager,
Cipla Sales and Services,
171 Victoria Street,
London,
SW1E 5NN.
Subject: Apology Letter for Wait in Service Delivery
Dear Sir,
I, on behalf of Pharma Support Pvt. Ltd., am writing this letter to you due to the delay in the delivery of the goods. This letter is concerning the Purchase Order number 126507678, which you had made on July 10, 2016. We are extremely sorry for not being able to deliver the ordered goods on time, due to the bad weather conditions. We know that we had ample time, but due to the late delivery of goods we were unable to send it across. We know how much loss it has caused to your company. However, we too were not expecting it to delay.
We will be sending the goods soon, latest by July 25, 2016, and we truly apologize for the late delivery and inconvenience caused. We hope you to understand our problem and we also promise not to commit a grave mistake like this again in future.
Lastly, we expect your utmost cooperation and, once again, apologize for the mistake committed.
Thanking you.
Yours truly,
Lawrence Stern,
Sales Manager.
Email Format
The following is the Email Format to be followed for an Apology Letter for Wait in Service Delivery.
To: name@email.com
From: name@email.com
SUBJECT: Apology Letter for Wait in Service Delivery
Dear ____________ (Sir or Madam),
This is with reference to your Purchase Order numbered ____________ (Number of Purchase Order), we sincerely apologize to you that we were unable to provide the delivery of this order of goods on the mentioned time and date, ___________ (Time and Date of Order). Your company had placed an order for 5,000 pieces of metal trays. We were expecting the shipment of these goods on _____________ (Date on Which Shipment was Expected), but due to the bad weather conditions, the shipment was delayed to _____________ (Date of Actual Delivery of Shipment).
We are extremely sorry for the delay. However, we promise you that from now on we will surely deliver the ordered goods on or before the committed date. Kindly cooperate with us and accept our apology.
Thanking you.
Yours truly,
_____________ (Name)
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