A disputed bill letter is written for errors about a bill, invoice or withdrawal to the creditor; it is the best way to protect your rights under the Consumer Forum. There is always a time limit to settle down disputes as most of the billing disputes are honest mistakes. The usual time limits are 30-90 days from the date of the bill.
A formal dispute letter can be used for a variety of things, such as disputing something that is on a person’s credit report or discussing a billing error. Despite the reason, all letters of this type need to have a few key pieces of information including the name of the account and current address.
A dispute letter must include the account holder’s name, the account number and a clear explanation of what is being disputed. The letter should be sent certified, and a return receipt must be requested, so there is proof that it was received by the person or company against whom the dispute is being lodged.
If you receive a counterfeit invoice letter from a vendor or supplier for the purchase, immediately respond and clarify the same at the soonest. Failing to address an invoice can result in late fees and can even impact your business credit score.
Disputed Bill Letter Writing Tips
- The tone of the letter should be strict but gentle
- Mention all the necessary details of the current case.
- Explain the reason for disputing it.
- Attach copies of relevant documents to confirm your claim.
- End the letter with your contact details.
Disputed Bill Letter Template
Use our free Disputed Bill Letter to help you get started
From,
__________
__________
__________
__________
Date: _____ (Date on Which the Letter is Written)
To,
__________
__________
__________
__________
Subject: Disputed bill letter
Dear Sir or Madam,
I am writing this letter to dispute a billing error of amount [ $______] in my account on _____ ( date on the bill). The amount is inaccurate because __________[describe the problem] and I don’t remember making any of such purchase. Kindly rectify the errors, so that any finance and other charges related to the disputed amount can be credited to my account at the soonest, and that I receive an accurate statement.
Enclosed are copies of [slips or payment records] supporting my position. Please look into this matter and correct the billing error as soon as possible. I request for an amended statement to be mailed to me. Hoping for a positive response.
Thank you.
Warm Regards,
(Sender’s name)
(Contact details)
Sample Letter
From,
Mary Wills,
1224, Andell Road,
Texas, United States, 43054.
DD/MM/YYYY
To,
Creditor,
4215 Bridge Street,
Texas, US, 74512.
Subject: Disputed bill letter
Dear Sir/Madam,
I am writing to discuss an inaccurate item on my February credit card statement. On this statement, there is a surplus charge for amount $145.2 made on 18th February. I have enclosed a copy of the statement with this letter for your reference.
I didn’t authorize this purchase to be charged to my account. I did not order anything from this company nor received any services from them. Kindly adjust my account balance and send a corrected statement when the change is made.
Thank you for your patience and cooperation.
Warm Regards,
Mary Wills
Phone: +1642014523
Email Format
The following is the Email format to be followed for a disputed bill letter.
The following is the Email format to be followed for a disputed bill letter.
To: name@email.com
From: name@email.com
Subject: disputed bill letter
Dear_______( Sir/Madam),
I’m writing this letter is to file a report for an incorrectly charged amount on my credit card. My credit card number is__________ (Number on the card) valid from________to ____________. My billing statement for the previous month shows a surplus charge of Rs. 20,000 on DD/MM/YYYY. I don’t remember making any payment for this. I request you to look into the matter and come up with a positive response.
I have attached a copy of my credit card statement for your convenience as I’ve been falsely charged with the sum. Kindly make the required cross check and credit the charged money for the same in my account. The corrected statement be mailed to me at the soonest. Thank you.
Sincerely,
(Sender’s name)
(Contact details)