While there are regular check-up and maintenance schemes for vehicles, sometimes the vehicles get out of order due to some reason or another. In those cases, the need arises for the vehicles to be sent to the garage for repair. One or more mechanics or technicians are assigned to the vehicles to help rectify the maintenance/technical problems in the automobile. But sometimes, due to dishonesty or negligence on the part of the technicians/mechanics, the repair process isn’t properly carried out, and the vehicle is sent back with faults which may lead to further technical snags.
To report such faulty repair service and complain about it, writing a complaint letter is one of the best ways to communicate this issue. One can jot down the exact problems and the views about the poor service and can send it to the authority concerned. The receiver of this letter is then liable to take appropriate action upon the mentioned issue as soon as possible. Check out the sample letter below to get an idea of how to write an effective complaint letter in this case.
Improper Vehicle Repair Letter Writing Tips
- Start by mentioning the problem, work/service required and date of visit.
- Briefly, explain the incident/ unfinished work against which you are expressing the grievance.
- Mention you are disgruntled by this experience.
- End by asking the concerned authority to pay up demurrages for incomplete work /incidence failing which you will approach Consumer Forum.
Sample Improper Vehicle Repair Letter
Use our free sample improper vehicle repair letter to help you get started. If you need additional help of examples, check out some of the sample letters below.
From,
_____
_____
_____
Date: ____________(date of writing the letter)
To,
_____
_____
_____
Subject: ______(purpose of letter writing)
Dear ____(name of the receiver)
This letter is regarding my Honda City that was sent to you for repairs on DD/MM/YYYY.
(Mention the car number and the problem it was facing for which the vehicle was given for repair)
(Mention what you noticed after the vehicle was taken back from the garage stating the repairs were done)
I am disappointed with the service and would not wish to come back to the garage if a right solution is not given to the problem.
Looking forward to your reply.
Thank you,
_________
Sample Letter
From,
Roger
2867 Riverside Road
New Jersey 41524
Date: DD/MM/YYYY
Simpon’s Car Repair Shop,
Jersey City
New Jersey
Subject: improper vehicle repair letter
Dear Max,
This letter is regarding my Honda City that was sent to you for repairs on DD/MM/YYYY.
The vehicle number is **********, and it was given for repair as I was facing alignment and suspension problem. After I drove back from the garage, I noticed that the problem still exists, to be honest, the problem grew worse. This is something that I had not expected from your garage. I am unhappy with the improper vehicle repair and expect a proper repair at the earliest and I will pay for it only after it’s done right.
I am disappointed with the service and would not wish to come back to the garage if a right solution is not given to the problem.
Looking forward to your reply.
Thank you!
Roger
Email Format
Below is an example of sample improper vehicle repair mail.
From: name@email.com
To: name@email.com
Subject: Improper Vehicle repair
Dear Bren,
I recently dropped my vehicle Hyundai i40 to your garage for brake repair and car paint. Since I have been your customer for a while now, I did not take a test drive but just drove away with the vehicle as I was told that the car is repaired and there are no brake issues now. As I was driving back home, I noticed the brake was not working properly, which made me notice that the repair wasn’t done. This is a serious matter because brakes are essential.
Also, when I checked the paint, I found a few corners that were left unpainted. This is something that was not expected from your “reputed” garage. I would want you to fix the issue at the soonest by picking up my vehicle from my home and also dropping it back. While the car is in the garage, I would want a vehicle to drive to and fro from work or anywhere for all the time the car is in the garage.
Expect a positive reply from you at the soonest.
Thank you,
Miranda