All businesses, regardless of the kind of product or service that they provide depend on their customers. The venture will only be successful if it has the satisfaction of the consumers who buy their products. Regardless of how amazing your product may perform compared to others in the business, you will have a hard time gaining exposure and sales if the customers aren’t satisfied.
A happy customer who is impressed by your services may recommend your service to another, which will benefit the company. Likewise, a customer who leaves your business with a negative impression could hurt the business’s reputation. This letter can be a thank you notes for customer appreciation.
As a business leader, you must know that the customer is the king and you need to respect your customer if you want to succeed. One way of enhancing your business in the eyes of your customer is by writing them a Customer Thank You Letter.
The main aim of writing thank you letter to customer for purchase is to express your gratitude towards your customer who has made a recent purchase at your store. It is your responsibility to appreciate your customer for the effort and time spent at your store for making the right purchase. By doing so, you will make your customer feel special, encouraging a continuance of patronage with you.
Customer Thank You Letter Writing Tips
- First and foremost, it is vital to express your sincerity towards your client through your letter.
- You must appreciate your customer for choosing your store and availing your services.
- Be sure to enclose a discount coupon for the next purchase.
- Do take feedback and suggestions from your customer regarding the product and customer service at the outlet.
- Once you are finished writing, please check the same for punctuation errors or spelling mistakes.
Customer Thank You Letter Template
To,
___________
___________
___________
___________
Date ___________ (Date on which letter is written)
From,
___________
___________
___________
___________
Sub:___________
Dear ___________,(Sir/ madam)
I would sincerely like to thank you for purchasing ___________(Product details) from ___________(Name of your company/store). It is a privilege that you have chosen our store among so many for your need. I assure you, our customer care officers will always be there to assist you 24 x 7. Please feel free to contact us on ___________ (Mail ID/telephone number) if you need any sort of clarification regarding the product.
Please also find enclosed gift coupon ___________ (Provide details of gift coupon) for your next purchase. We wholeheartedly welcome your feedback and suggestions regarding the product.
Once again, I would like to express our gratitude towards you for having trust in our organization.
Yours faithfully,
___________
(Name and designation)
Sample Letter
To,
Dave Johannesburg,
Jonas Apartments,
New city.
Date ___________ (Date on which letter is written)
From,
John D’ Costa,
Sales Manager
Prudent Technologies,
New city.
Sub: Thank you for choosing Prudent Technologies
Dear Mr. Johannesburg,
I would like to take this opportunity to thank you for purchasing Kleen anti-virus from our store. I assure you that you have purchased the perfect software for your system. I believe my executive will have installed the same in your presence. I appreciate your time and efforts in listening to our engineer’s advice and believing in their expertise.
We are a customer-centric organization. If you want to give any feedback or suggestion regarding your purchase, you are always welcome. Please fill up the feedback form enclosed with this letter. Your feedback will help us in improving ourselves.
Also, please find enclosed a voucher stating a 20 percent discount on your next purchase.
Once again, I would like to thank you for visiting our store for your purchases.
Yours faithfully,
John D’Costa
Customer Care Manager
Prudent Technologies
Email Format
The following is the Email Format to be followed for a Customer Thank You Letter.
To: name@email.com
From: name@email.com
Subject: Customer Thank You Letter
Dear Mr. David,
We would like to thank you for making the purchase of a couch, a dining table and a set of chairs from Glitter Furniture Pvt. Ltd. through our dealership. We appreciate your time spent at our showroom making choices from our exquisite furniture collection and hope that your visit was pleasurable.
We anticipate that you will enjoy the comfort, portability, and sophistication of our exclusive products at your home.We are pleased to inform you that all the products purchased by you have two maintenance services free of cost.
The details of this can be found in the user manual of each product. To avail these free services, please send in the manual of the product to us, and our executive will drop by your place to provide the necessary maintenance services.
We value your trust in our business and assure you total customer satisfaction. Please feel free to contact us on our toll-free customer care number 4442 666 7788 for any further information or assistance.
Thanks once again and we look forward to having a long-term business relationship with you.
Yours sincerely,
Emily Pinto
Glitter Furniture Pvt. Ltd.
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