After globalization, the goods are being sold abroad and also online. The orders are received, and consignments are sent by shipments. As it is essential to send the consignments in time, sometimes the items despatched in consignment may be more by an item. An apology letter shows that an individual who has committed the mistake has realized it. It is a sign that the person has understood their fault and is sorry for their behavior or act. One thing is important in writing an apology letter is that the one writing the letter should realize his or her mistake and should apologize for the same.
The letter should be short, to the point, acceptance of the fact, addressing removal of difficulty, assurance of not repeating the error, and request to continue the business in future. It is also essential to create a checkpoint for ensuring that such a mistake will not be repeated.
Apology Letter For Over Shipment of Goods Writing Tips
- Write the letter in a polite manner
- Respect the person to whom you are writing the letter and address him well
- Do not commit any spelling or grammar mistakes
- Ask for an apology after stating the reason well
- End the letter by stating that the same mistake will not carry forward in the future
Apology Letter For Over Shipment of Goods Template
Use our free Apology Letter For Over Shipment of Goods to help you get started.
From,
__________
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject: Apology letter for over shipment of goods
Dear _____(Sir or Madam),
I am _______________(Mention your name and designation) hereby inform you with this letter that the shipment number ________(Mention the shipment number) was overloaded. There should be _________(Mention the supposed number/amount) number of items in the consignment on board the ship but instead of these the ship was loaded with ______________(Mention the actual number/amount?) number of items in the consignment. This was an unintentional mistake from our side. Hence we sincerely apologize to you for the inconvenience caused to you because of this. As the number of items were more than your order, and if you require these extra items then you can purchase them otherwise we can arrange for the return of the extra goods.
Please inform us of your decision. Kindly excuse us for this mistake and please accept our sincere apology.
Thanking You
Yours truly,
Name and Signature
Sample Letter
From,
Ajay Kumar
Marketing Supervisor
Fleet Packers Company
Date:12th July 2009
To,
Uday Thila
Executive Head
Value Made Product And Goods Company
Subject: Apology letter for over shipment of goods
Dear Sir,
I, Ajay, the marketing supervisor of Fleet Packers Company , inam writing this letter to apologize to you for the mistake committetotransporting goods. According to order no 347 you had asked for 400 cartons of wheat, of which we had by mistake sent 450. We have sent you 50 cartons more which has made a huge loss to us because of our own carelessness. In a hurry somehow the counting went wrong and we delivered more cartons to you.
We apologize for the inconvenience caused by us as now you have to transport those extra 50 cartons back to us. I am very sorry for all this, and I know it is a total waste of time for both our companies.
I promise to not commit such mistakes shortly and make it a point to be careful before shipping goods.
Thanking You
Yours truly,
Ajay Kumar
Marketing Supervisor
Fleet Packers Company
Signature
Email Format
The following is the Email Format of Writing an Apology Letter for Over-Shipment of Goods
From: name@email.com
To: name@email.com
Subject: Apology letter for over shipment of goods
Dear _____(Sir or Madam),
I am _______________(Mention your name and designation) hereby inform you with this letter that the shipment number ________(Mention the shipment number) was overloaded. There should be _________(Mention the supposed number/amount) containers on board the ship but instead of these the ship was loaded with ______________(Mention the actual number/amount?) containers. This was an unintentional mistake from our side. Hence we sincerely apologize to you for the inconvenience caused to you because of this. As the number of containers was more hence the goods in these containers are also more than what you ordered. If you need the goods wrongly sent, you can buy it orelse return them back to us. Kindly inform us about your decision. Please accept our apology in this regards.
Thanking You
Yours truly,
Name and Signature
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