Acknowledging and apologizing for error whether intentional or not shows you can be trusted and is professional enough to accept them, even if the mistake made suggest otherwise. When a person causes an error or inconvenience to someone, usually one has to apologize for it. Whether it was done in business or personal life or intentionally or unintentionally a mistake has to be amended with an apology, and an apology letter could ease it up.
Apology letters are always addressed to the person to whom you want to make an excuse. Apology letter contains a reason for an apology as well as the reason for making a mistake. Whereas it should also be written in the letter that the person would not repeat the same mistake in the future.
Some errors can be severe and even have financial repercussions. Taking the time to craft a sincere apology letter and portraying how regretful the actions were, will improve the chances of being forgiven and making things right again. An apology letter is a means of acknowledging one’s error and accepting the consequences while honorably apologizing for it.
Apology Letter For Mistake In Order Writing Tips
- Ask for an apology for committing a mistake in the order.
- Keep the letter formal and professional and at the same time write politely.
- Show professional while writing the letter.
- Do not make any grammatical or/and spelling mistakes.
- End the letter by giving an assurance that the same will not be committed in future.
Apology Letter For Mistake In Order Template
Use our free Apology Letter for Mistake to help you get started.
From,
__________
__________
__________
__________
Date: _____ (Date on Which Letter is Written)
To,
__________
__________
__________
__________
Subject: Apology Letter for Mistake in Order.
Dear _____(Sir/Madam),
I ____(name), the ____(designation) of ____(company), apologize sincerely to you for making a mistake in the purchased order of goods. We recently acquired a new automated order taking system, but unfortunately, we were facing some difficulties with its calibration. On behalf of ___(company name), you have my sincerest apology for the inconvenience it may have caused you.
Our technician finally configured and recalibrated the whole system, which took us two full days, which is finally now up and running. Now it’s fully functional, and we are well versed with it. I would like to take the full responsibility and that from now on we will make correct and errorless purchase orders.
We have attached the new purchase order for the goods and will deliver it accordingly. We hope you would kindly excuse us for the misinterpretation and accept the new purchase order we have sent you.
Thanking You,
Yours sincerely,
_____(Signature)
_____(Name)
_____(Designation of Sender)
_____(Company Name)
Sample Letter
From,
Raymond J. Hall,
R&H Steel Plant.
2093 Poplar Lane,
Miami,
Florida, 33139.
Date: 26th February 2017.
To,
Gerald T. Buchanan,
2832 Warner Street,
Miami,
Florida, 33169.
Subject: Apology Letter for Mistake in Order.
Dear Sir,
We are truly sorry for the mix up of order and beg of you to forgive us. There has been some miscommunication within our company staff because of which the order got exchanged. We have let you down, which is the last thing we would ever want to do. We understand how disappointing and frustrating the whole situation has been for you. We are also aware of the repercussions that you have to deal with.
For the sake of support to have lent us and the mistake on our part, we would like to give you a discount on the next purchase you make and a free of cost delivery. The error generated from our end, and we take the full responsibility. The new system glitched out which caused our staff to take wrong orders down and caused this whole mix-up. We solemnly swear that we’ve taken all the necessary measures so that it won’t repeat itself.
It’s important for us to regain your trust and we wish you will able to rely on us as you have in the past. We regret that this ever happened and hope you will accept our sincerest apologies and the refunded sum we are sending you for the failed delivery. If there is anything else that we can do, please let us know.
Sincerely,
Raymond J. Hall,
Senior Manager,
R&H Steel Plant.
Email Format
The following is the email format to be followed for an Employment Announcement Letter.
To: name@email.com
From: name@email.com
Subject: Apology for a mistake in the order.
Dear _____(Sir/Madam),
We are truly sorry for the mix up of order and beg of you to forgive us. There has been some miscommunication within our company staff because of which the order got exchanged. We have let you down, which is the last thing we would ever want to do. We understand how disappointing and frustrating the whole situation has been for you. We are also aware of the repercussions that you have to deal with.
For the sake of support to have lent us and the mistake on our part, we would like to give you a discount on the next purchase you make and a free of cost delivery. The error generated from our end, and we take the full responsibility. The new system glitched out which caused our staff to take wrong orders down and caused this whole mix-up. We solemnly swear that we’ve taken all the necessary measures so that it won’t repeat itself.
It’s essential for us to regain your trust and we wish you will able to rely on us as you have in the past. We regret that this ever happened and hope you will accept our sincerest apologies and the refunded sum we are sending you for the failed delivery. If there is anything else that we can do, please let us know.
Sincerely,
_____(Name)
_____(Designation of Sender)
_____(Company Name)
Leave a Reply
You must be logged in to post a comment.