In the business world, the review is a vital aspect that cannot be overlooked. Positive reviews can make a company while negative can break it. Hence, it is crucial that businesses pay sufficient importance to their image in the market.
A satisfied customer not just comes back but also brings in more customers. This is possible through word of mouth. It may seem insignificant, but in the long run, it is crucial. When an existing customer, pleased with the services received, recommends the company to others, the business should write a letter expressing gratitude.
The objective of this letter is to thank your customer for referring someone to your services. By doing so, you will be strengthening your relationship with your existing client. It also signifies one thing that your existing customer is satisfied with your services; therefore he is referring his friends and relatives to you. You must assure him/her that you will continue maintaining the trust and provide quality services in future as well.
Thank You Letter – Thank You For Referral Letter Writing Tips:
- First and foremost it is vital to express your sincerest thanks to your client for a referral.
- The letter should be brief and to the point.
- You may include a gift voucher as a way of conveying thanks.
- Make sure that the letter should be written immediately after meeting the referral.
- Do appreciate your client for his generosity
- Once you have completed writing the letter, please re-check the same for punctuation errors or grammatical mistakes.
Thank You Letter – Thank You For Referral Letter Template
Use our free Thank You Letter – Thank You for Referral Letter to help you get started.
From,
____________________
____________________
Date (Date on which letter is written)
To,
___________________
___________________
Sub:________________________________________
Dear ______________,(Name of client)
We are truly obliged to you for referring ______________________(Name of person being referred) to our _________________(Name of your store/business) service. It was a pleasure meeting him and telling him about our services. It is only because of your recommendation that he has placed a bulk order with us. Your recommendation has also motivated us to work harder and live up to your expectations.
We would soon be processing the order for ______________________(Name of person/company). During our meeting with him, we came to know that he was well aware of our reputation in the market and we are pleased to know that our customers appreciate us a lot.
We, once again, would like to express our gratitude towards you for recommending your closed ones to us.
Yours sincerely.’
(______________________)
Sample Letter
From,
_________________
_________________
Date (Date on which letter is written)
To,
__________________
__________________
Sub: Expressing gratitude for your referral
Dear Mr. Paul,
I would sincerely like to thank you from the bottom of my heart for recommending Mr. John William to our “Express Delivery” service. It was truly a pleasure to have him at our store. Your belief in us has made us work more efficiently to live up to your expectations.
Mr. John William was very satisfied with our customer service experience and has placed a huge order with us for delivery at his doorstep. This all has happened only because of your recommendation.
I, once again, would like to express my gratitude towards you for referring your closed ones to our store. Your effort in this regard is truly appreciated.
Yours sincerely
Peter Dacosta
Service Incharge
“Express Service”
Email Format
The objective of this letter is to thank your customer for referring someone to your services. By doing so, you will be strengthening your relationship with your existing client. It also signifies one thing that your existing customer is satisfied with your services; therefore he is referring his friends and relatives to you. You must assure him/her that you will continue maintaining his trust and provide quality services in future as well.
To: name@email.com
From: name@email.com
Dear Mr. Paul,
I would sincerely like to thank you from the bottom of my heart for recommending Mr. John William to our “Express Delivery” service. It was truly a pleasure to have him at our store. Your belief in us has made us work more efficiently to come up with your expectations.
Mr. John William was very satisfied with our customer service experience and has placed a huge order with us for delivery at his doorstep. This all has happened only because of your recommendation.
I, once again, would like to express my gratitude towards you for referring your closed ones to our store. Your effort in this regard is truly appreciated.
Yours sincerely
Peter Dacosta
Service Incharge
“Express Service”
Leave a Reply
You must be logged in to post a comment.